App Support
Need help with one of our apps? Browse the FAQs below or reach out to our team directly.
Frequently Asked Questions
How do I update the app?
Open the Google Play Store or Apple App Store, search for the app and tap "Update". We recommend enabling automatic updates so you always have the latest features and bug fixes.
I found a bug — how do I report it?
Email us at support@intellaralabs.com with a description of the issue, your device model and OS version. Screenshots or screen recordings are very helpful!
How do I request a new feature?
We love hearing from users. Send your ideas to support@intellaralabs.com — we review all feedback to shape future updates.
I lost my account data — what can I do?
Contact us immediately at support@intellaralabs.com with your account email. We'll investigate and help you recover your data as quickly as possible.
How do I delete my account?
You can request account deletion by emailing support@intellaralabs.com. We'll process your request within 7 business days in accordance with our privacy policy.
Still need help?
Our support team is available Monday – Friday. We typically respond within a few hours.